Our paper is published in the International Journal of Social Robotics.

Masaharu Naito, Daniel J. Rea, Takayuki Kanda, “Hey Robot, Tell It to Me Straight: How Different Service Strategies Affect Human and Robot Service Outcomes”, International Journal of Social Robotics, 2023.05.17
Doi: 10.1007/s12369-023-01013-0

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